A Practice Management System That Works for You

Managing a healthcare practice today means balancing clinical accuracy, compliance, financial control, and patient expectations; often all at once. Our Practice Management solution, built on Salesforce, brings these elements together in one secure, scalable, and intuitive platform. Initially designed to handle the complexity of IVF (arguably one of the most specialised practice environments), it’s robust enough to support any specialty or multi-site healthcare group.

We recognise that no two healthcare businesses are alike. Our platform ensures that the core tools your practice needs are ready from day one, while still offering the flexibility to customise workflows, reporting, and integrations.

Every clinic, regardless of specialty, faces common challenges:

Managing patient records securely and accurately
Ensuring compliance with healthcare regulations
Streamlining administrative workflows
Integrating with pathology, billing, and consent systems
Delivering a seamless patient experience

Our healthcare practice management platform addresses these challenges head-on, combining clinical accuracy with operational efficiency.

Why We're Different

Most practice management systems force clinics to work around rigid workflows. Ours is different. From day one, the tools you need are ready to go, and the platform can be tailored to match your processes. The system adapts to your business, not the other way around.

Core Capabilities

Patient Management

Centralised patient records bring demographics, medical history, medications, consult notes, and communication into one secure place.

Scheduling & Workflow

Appointment scheduling, recalls, and follow-up tasks are automated to reduce administrative burden and minimise errors.

Billing and Financials

End-to-end billing management, from invoicing to practitioner split reports, ensures clarity and accuracy in practice revenue.

Compliance & Audit Readiness

With built-in audit trails, access controls, and regulatory alignment, your clinic stays compliant and ready for accreditation at all times.

Smarter, Scalable Practice Management

Our platform goes beyond the basics of patient records, scheduling, and billing. It equips clinics with advanced tools that enhance communication, streamline operations, and provide real-time visibility across every corner of the practice. From interoperability and analytics to telehealth, patient portals, and multi-site scalability, these capabilities ensure your clinic is efficient today and ready for tomorrow.

Advanced Tools for Modern Practices

Reporting and Analytics

Turn practice data into actionable insights. Real-time dashboards and configurable reports provide visibility into patient flows, cancellations, financial performance, and staff productivity — supporting evidence-based decision-making.

Interoperability & Integrations

Built with healthcare standards (HL7, FHIR), the system integrates seamlessly with pathology, imaging, Medicare, consent platforms, and third-party apps. This ensures accurate, streamlined data flows across the healthcare ecosystem.

Telehealth & Remote Care

Secure, embedded teleconsultations that link automatically with patient records, billing, and outcomes — supporting hybrid models of care and expanding access to patients.

Task & Recall Management

Smart recalls and reminders ensure no patient is overlooked, while internal task assignment keeps clinical and admin staff aligned on follow-ups and care continuity.

Multi-Site Scalability

Whether you run a single practice or a multi-location group, the system scales seamlessly. Consolidated reporting across sites, shared records, and site-specific controls make it future-proof.

Staff Productivity & Role Management

Granular permissions, user activity dashboards, and segregation of duties enable clinics to optimise staff workloads and maintain compliance simultaneously.

Our Annual

Data Security, Compliance & Reliability

Protecting sensitive healthcare information is non-negotiable. Our platform is built on Salesforce’s enterprise-grade infrastructure, which delivers security and compliance at every level. All data is domiciled in Australia and fully compliant with the Privacy Act 1988, the Australian Privacy Principles (APPs), and state-based health record laws. With role-based access controls, enforced multi-factor authentication, and immutable audit trails, clinics can operate with confidence that their patient and operational data meets Australia’s rigorous regulatory requirements.

Beyond compliance, reliability is embedded into the backbone of our system. Salesforce’s architecture provides high availability through redundant, synchronised data centres in Australia, backed by strict uptime commitments. Disaster recovery protocols ensure that in the unlikely event of a disruption, data loss is limited to minutes and services are restored quickly. This combination of local compliance, enterprise security, and guaranteed uptime means your clinic can deliver patient care without interruption and maintain the trust that underpins every healthcare relationship.

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